Skip to main content
Explorer
MarkBaugh
Explorer
February 19, 2022
Question

Enabling original Sound

Hi Folks

The instructions for enabling original sound dont seem to match my onscreen experience. See attached pics.

When I click profile photo I dont get a "Settings" option to click.

Can anyone help?

      8 replies

      Bort
      Employee
      Bort
      Employee
      February 22, 2022

      The screenshot you posted is of the web portal, not the desktop client. The desktop client should look like this: 

      Translate
      Explorer
      MarkBaughAuthor
      Explorer
      February 26, 2022

      Thank you Bort. Could you provide a download link for the Zoom desktop client please? I cant find it anywhere on the zoom website

       

      Translate
      Bort
      Employee
      Bort
      Employee
      February 28, 2022

      Here is the most direct download for you: https://zoom.us/support/download

      Translate
      Newcomer
      tarheel78
      Newcomer
      August 1, 2022

      I am on the correct page, follow the instructions and STILL no way to find "enable original sound."

       

      Translate
        Newcomer
        Rosa324
        Newcomer
        August 29, 2022

        I'm having the same issue, did you find a way to resolve this? 

        Translate
        Newcomer
        bethtidwell
        Newcomer
        September 29, 2022

        I can't figure out how to enable original sound either

         

        Translate
        Newcomer
        Vancleave2022
        Newcomer
        February 12, 2023

        I’m using an old model of iPad.  Until a month ago when I clicked “More” the drop menu showed  “Enable original sound”  option.  Now that option disappeared from the menu.  Is it possible to reinstall it?

        Translate
        Terms & ConditionsAccessibility statement
        Copyright © Zoom Communications, Inc. All rights reserved.