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Newcomer
drkerryor
Newcomer
June 20, 2025
Question

ECAMM and Zoom

  • June 20, 2025
  • 1 reply
  • 2 views

When I enter Zoom after first signing into ECAMM, the audio either doesn't work or is delayed significantly (like 5 seconds) and I get a message from Zoom saying :

 

RECORDING ALERT

The microphone is not working properly

The voice of other participants can still be recorded, but your voice cannot.

 

It says to check the microphone.

 

I contacted ECAMM and followed these instructions:

1) Choose Output > Virtual Mic > Uninstall Virtual Mic... to uninstall the plugin

2) Quit Ecamm Live and restart your Mac

3) Log back into your Mac, and launch Ecamm Live

4) Install the Virtual Mic plugin again by choosing Output > Virtual Mic > Install Virtual Mic

 

THAT DID NOT SOLVE THE PROBLEM AND THEN

 

 I sent the Diagnostic Log to ECAMM and after checking it, they said the problem is on the Zoom side. If I discoonnect ECAMM and close Zoom and then reopen Zoom, the microphone works properly. 

 

Can you please help?

1 reply

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
June 23, 2025

As an audio and broadcast engineer I can tell you that computer audio can be very complicated. You are experiencing software conflict issues (which you proved) because of the way the 2 softwares interact (this is not Zoom's fault). Consider using OBS Studio, which is free and does more than ECAMM does along with the OBS Studio NDI plugin. I run numerous Zoom meetings on different platforms with different interface hardware without any issues. However, Apple devices and OSs are notoriously finicky about any third party software or hardware that Apple did not make. Vendors will most always blame the other party for not interfacing correctly.

If this works please click accept as a solution.

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