Dual Monitors Issue

Hi @RhodyRich 

Are you connecting to your Smart TV over an HDMI connection - or wireless?

Regardless, before starting Zoom, but with your Smart TV connected, you will want to check in your Windows (not Zoom) Display Settings and ensure you have Extend Displays selected under multiple displays.

Then ensure Zoom is closed - including the System Tray application.  Or restart your computer.

Then re-open Zoom and go to your Zoom settings. You should now see the Use Dual Monitors option - and you should be able to select it.

Hope this helps.

Rupert

I can and have used the extended display with my laptop and a Smart TV (wired and wireless). It approximates what I have using a dumb display, but it is not easy to setup, and moving the mouse from one display to the other is a major distraction, as is changing shared content.

Looking for a more robust solution, that  works as quickly and easily as using a dumb monitor.

Did you solved?

If you want to move mouse between two monitors. You should be able to view the two displays there by doing a right-click on your desktop and selecting "display." To see which one is which, click detect. The monitor can then be moved into a location that fits the physical arrangement by clicking and dragging it there. After that, try moving your mouse there to see if that helps!

Change the resolution on both screens to match each other.

I had a tablet that was at 1920x1280 and a TV at 1920x1080. I changed them both to 1920x1080 and now the dual screen automatically fills with a Zoom window when I start a meeting, just how I want it to.

I have now found that the second screen in dual monitor mode only show HOST video and not participants, this is no use to man nor beast. It used to show participants but there must have been an update which stuffs this into complete uselessness. Maybe it is a way of pushing people towards Zoom Rooms which costs the Earth!!

I. have a similar issue.  I am using a MacBook Air and have been successfully running meetings with. up to 20 participants using an external monitor to share my power presentation.  My presenter notes sit on my laptop where my camera is.  This last week teh external monitor has been dropping out, leaving me with participants seeing my notes (not idea).. fixable but not when I am in lecturing mode which these presentations are.  Also my laptop screen is too small to see slides, faces, chat etc.  I don;t know what has changed.  Has zoom updated something?

I am not sure my reply came through.  I have recently experienced external monitor drop outs in the middle of running a meeting with a lot of participants.. Does the number of participants affect this.  I use a MacBook Air.  has something changed?  It has worked for years successfully.