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Upsydaisy246
Newcomer
June 3, 2024
Solved

Downloading zoom on to ASUS LAPTOP

I am trying to download zoom on to my new ASUS laptop but Windows seem to be blocking this. Any ideas please?

MGSR
MGSRAnswer
Community Manager
June 3, 2024

Hello @Upsydaisy246 

Sometimes, antivirus software can interfere with the Zoom downloading/installation process. Disable your antivirus software temporarily and try to install or update the Zoom application again. Once the installation is complete, enable the antivirus software again.

You may check out this article for further information.

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3 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
June 3, 2024

Hello @Upsydaisy246 

Sometimes, antivirus software can interfere with the Zoom downloading/installation process. Disable your antivirus software temporarily and try to install or update the Zoom application again. Once the installation is complete, enable the antivirus software again.

You may check out this article for further information.

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MGSR
Community Manager
MGSR
Community Manager
June 11, 2024

Hi @Upsydaisy246

Did you see the previous respons? 
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!

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MGSR
Community Manager
MGSR
Community Manager
June 20, 2024

Hi @Upsydaisy246 

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
Should you need further assistance, please let us know.

Have a great day!

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