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June 9, 2026
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Downloading Zoom Basic

  • June 9, 2026
  • 1 reply
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Sorry if I’m asking this question in the wrong forum but I couldn’t find a relevant one… I just signed up for Zoom Basic but when it came to downloading the software it insisted that I download Zoom Workspace edition. How/where can I download Zoom Basic?

    Best answer by Don.z

    Hello, ​@johne53! Thank you for using the Zoom Community to seek support.

    I can see why that would be confusing. “Zoom Basic” refers to your account plan, not a separate software download. The application you download is “Zoom Workplace," and you simply sign in with your basic account to access the free plan features.

     

    You may check out this article for further information. I hope this helps!

    1 reply

    Don.zAnswer
    Community Manager
    June 9, 2026

    Hello, ​@johne53! Thank you for using the Zoom Community to seek support.

    I can see why that would be confusing. “Zoom Basic” refers to your account plan, not a separate software download. The application you download is “Zoom Workplace," and you simply sign in with your basic account to access the free plan features.

     

    You may check out this article for further information. I hope this helps!

    johne53Author
    New Member
    June 9, 2026

    Ah, I get it now. Many thanks ​@Don.z for the quick response.

    Community Manager
    June 9, 2026

    You're very welcome, ​@johne53! Glad that made sense.

     

    Great to have you here in the Zoom Community—feel free to jump in anytime if you run into other questions about plans, features, or getting started with Zoom Workplace. Always here if you need anything else.

     

    Enjoy using Zoom!