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ThivishanR
Explorer
ThivishanR
Explorer
August 30, 2021
Question

Doubt

  • August 30, 2021
  • 2 replies
  • 8 views

why cant i use blur virtual baground in BASIC ZOOM MEETING . I even tried by making a new account many times and updating but blur baground is not comming as a option in virtual baground option 

      2 replies

      RonniG
      Employee
      RonniG
      Employee
      August 30, 2021

      Hello @ThivishanR 

      Have you confirmed that you are on the correct version of Zoom? Also, be sure that your virtual background settings are correctly enabled.

      You can find more information here: https://support.zoom.us/hc/en-us/articles/360061468611-Using-blurred-background-

      Thank you!


      ThivishanR
      Explorer
      ThivishanRAuthor
      Explorer
      August 30, 2021

      im in the latest version and can i know  how to set the settings

       

      RonniG
      Employee
      RonniG
      Employee
      August 30, 2021

      Please login to your account and navigate to Admin Portal => Account Management => Account Settings => Virtual Backgrounds.

      If you are not an Admin, you can check your settings by logging in then navigating to Settings under your Profile Menu then In Meeting (Advanced) per the attachment.

      More information can be found here: https://support.zoom.us/hc/en-us/articles/201363253-Changing-account-settings#h_01EG9BJJ4QF650BDTB5C2381T2

      Thank you.



      S
      Newcomer
      Sanna_Berlen
      Newcomer
      January 4, 2022

      Yeah... same prob..Ur in mac air?

       

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