does zoom support Chromebook, error when connecting ?

Forum|Forum|6 months ago
August 7, 2025
1 reply
16 views

Hi,

I am getting error "End-to-end encrypted meetings are not supported on the browser at the moment" from Zoom app dowloaded from Play and also when trying to connect from browser. From Android phone I can connect to zoom meeting.
What is the problem and what is solution ?

Thank you beforehand to everybody who is answering

b.r. kai

Other

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @kaig.

Add I often do, I checked the Zoom bot for an answer with “Error in Zoom on Chromebook: End-to-end encrypted meetings are not supported on the browser at the moment. How to fix?”. Unfortunately Ziva wasn’t helpful, so I went to my second, more reliable source, Perplexity, which provided this:

Zoom currently does not support E2EE for web browsers—including on Chromebooks—because E2EE requires features that are only available in Zoom’s fully-featured desktop or mobile apps

See this link for more info:

https://www.perplexity.ai/search/cbe4ddd2-39dc-4bce-963c-90d604df0d26

And read the Limitations section of this Zoom Support article to confirm the limitation:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0075502#h_2115540213061715797371774