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Newcomer
September 3, 2021
Question

Display name when joining a call

  • September 3, 2021
  • 2 replies
  • 24 views

Can anyone help me with this please?

 

When I receive a link to join someone else's meeting, my display name is incorrect and I cannot find where to amend it. In my own account my display name is set up correctly so when I host my own meetings everything appears as it should be (and I know how to amend the details). It is just when I join a meeting hosted by someone else that old details of mine are being displayed.

 

Many thanks in advance!

 

Lara

    2 replies

    CloudCat
    Employee
    Employee
    September 3, 2021

    Hello,

     

    If you log into Zoom with your account via a web browser https://zoom.us

    Select Profile on the upper left.

    Your name will display.

    Click Edit on the right.

     

     

    Change your display name to whatever you desire.

     

     

    Click Save at the bottom to save your setting.

    CloudCat
    Employee
    Employee
    September 3, 2021

    If this is displaying as something else when joining someone else's meeting then make sure you are logged into your Zoom client application on your device with the same account.

    Log into the Zoom client application on your device.

    Click the gear icon in the upper left.

     

    Then select Profile on left.

    Then Edit My Profile to ensure display name.

     

    Newcomer
    November 15, 2021

    I have the same issue, and the fixes that CloudCat suggested do not fix it.