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T
Explorer
terrim
Explorer
May 1, 2023
Question

Disabling participants from downloading recordings

  • May 1, 2023
  • 4 replies
  • 179 views

Hello, I've disable the "allow viewers to download video", however, when sharing my video, it is still able to be downloaded. Any help is appreciated.

 

    4 replies

    Y
    Explorer
    yogijosie
    Explorer
    May 5, 2023

    Same problem. Did you figure anything out with this?

     

    T
    Explorer
    terrimAuthor
    Explorer
    May 5, 2023

    Not yet. Still working with Zoom support. On my own tested the link on an email completely separate from any of mine and the download button was NOT there.

    Y
    Explorer
    yogijosie
    Explorer
    May 5, 2023

    I think I figured it out. Account Management >> Account Settings >> scroll down and it says CLoud Recording Downloads. Turn that off.

    T
    Explorer
    terrimAuthor
    Explorer
    May 5, 2023

    Yes. I did that. However, when I test it, I can still download. I had to send the link to a completely outside email in order to "confirm" the link could not be downloaded. 

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