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Newcomer
nozoomsupport
Newcomer
August 11, 2023
Question

Disable Passcode for Meetings

  • August 11, 2023
  • 3 replies
  • 90 views

Hi. The toggle is locked in my security settings when I go to disable passcodes for meetings. I am the admin.

Are meeting passcodes a required setting for Basic accounts?

    3 replies

    crissyd
    Employee
    crissyd
    Employee
    August 14, 2023

    @nozoomsupport Hello! This is not a required setting for Basic accounts but Zoom is Requiring meetings to have at least one security option.

     

    To unlock the meeting passcode, please login to the web portal (account onwer / admin) > Account Management > Account Settings > Meeting > Security > Review the meeting passcode settings.

      R
      Newcomer
      Roddy
      Newcomer
      August 22, 2023

      I am the owner and the only user. I have a Basic account (I used to have a Pro account, but no longer). I have "Waiting Room" enabled, but "Meeting Passcode" is enabled, grayed out, and locked. I have no way to disable this. I read the documentation, and supposedly if I have "Waiting Room" enabled (which I do), I should be able to disable "Meeting Passcode", but I can't.

        R
        Newcomer
        Rasheek_Ahammed
        Newcomer
        October 27, 2023

        Facing the same problem

          N
          Newcomer
          nothanks2
          Newcomer
          December 16, 2024

          Same problem here still. I was previously on a paid account and now on a free account. I can't even make myself an admin, I am listed as owner and the only user in my account, and my understanding is you have to be an admin to disable the passcode.

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