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Newcomer
January 8, 2026
Question

difficulties in sharing a text screen

  • January 8, 2026
  • 1 reply
  • 19 views

When I share an MS-Word document, other participants in the meeting only see a black scree

1 reply

jrmagno
Employee
Employee
January 8, 2026

Hi Jacques_H,

 

This is a well-known Zoom screen-sharing issue, especially with Microsoft Word on Windows and macOS. The black screen happens because Word uses hardware acceleration / protected rendering, which Zoom sometimes cannot capture correctly.

 

Here's what you can do - 

  • Share “Entire Screen” instead of “Microsoft Word”
  • Disable Hardware Graphics Acceleration in Microsoft Word
  • Check Screen Recording Permission

Another work around is share the document as PDF or upload in Zoom Docs before sharing.