Solved
Despite having a pro plan, I'm still recording VDO in 720p.
I am using Zoom Pro, but when recording a VDO meeting, I am unable to record in HD. How can I resolve this?
Thank you very much for your opinion.
RupertAnswer
Community Champion | Customer
September 13, 2021
Hello @pramook
A Pro plan alone does not give access to HD in all circumstances. Even when it does, Group HD must be enabled on your account also:
Please see https://support.zoom.us/hc/en-us/articles/207347086-Group-HD
Hope this helps.
Rupert