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hi ​@walterlandio 

Are you on the latest version.
Some lower spec machines can not blur becuase there performance will not allow it. BLur and background affects take alot of processing so Zoom limits them on budget machines.

Please like and mark as the solution if this helps

All the best

John Drinkwater

Zoom Community Super Champion.

Zoom Developer Champion

Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

https://www.linkedin.com/in/johndrinkwaterlordzoom/
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