delete recording option do not appear | Community
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Newcomer
EstelaPiccin
Newcomer
December 3, 2022
Question

delete recording option do not appear

  • December 3, 2022
  • 1 reply
  • 0 views

Hello, I'm not finding the option to delete recordings in the place it should be.

I know where to delete recordings because I do it in an old account I have (and the option is still there). But recently I've got a new account and it is not there, as shown in the attached print screen... how to proceed?

Thank you!

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    December 3, 2022

    If you are part of a larger organization, your Zoom Admin might have this setting turned off:

    If this is the case, contact your organization's Zoom Admin for guidance.

     

    If this is your personal account with you as your own administrator, go to Admin -> Account Management -> Account Settings:

    Click the Recording tab:

    Scroll down and turn off this setting (turn the blue switch to grey):

     

     

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