Default avatar shows wrong initial letter (N instead of T) | Community
Skip to main content
New Member
July 17, 2026
Question

Default avatar shows wrong initial letter (N instead of T)

  • July 17, 2026
  • 0 replies
  • 19 views

Hello everyone,

I'm experiencing a strange issue with Zoom's default avatar.

I created a new Zoom account with:

  • First Name: Tech
  • Display Name: Tech
  • No profile picture

However, Zoom displays the default avatar with the letter "N" instead of "T".

I have already tried:

Changing the first name and display name

Signing out and signing in

Reinstalling the Zoom app

Testing on Android, Windows, and the Zoom Web App

Joining meetings to verify what other participants see

The problem is visible everywhere, including during meetings.

If I upoad a profile picture, it displays correctly. The issue only occurs when Zoom generates the default initial avatar.

Pls refer the screenshots

Has anyone experienced this issue? Is it a known bug, or is there any way to reset the generated avatar?

 

Thank you.