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Explorer
Ingemar
Explorer
August 11, 2023
Question

Data Privacy

  • August 11, 2023
  • 2 replies
  • 22 views

I am concerned that Zoom's terms & conditions state: 

""You consent to Zoom's access, use, collection, creation, modification, distribution, processing, sharing, maintenance, storage of [ the content you share in meetings ] [for any purpose, including training AI models]".

"... you hereby unconditionally and irrevocably assign to Zoom ... and your end users to unconditionally and irrevocably assign to Zoom all right, title, and interest in and to [ the content you share in meetings ], including all Proprietary rights... "

What assurance can you give me, Zoom, about the confidentiality of my company's and our clients' confidential data? If I don't receive reassurance I will need to consider stopping using zoom for data protection & GDPR compliance reasons.

    2 replies

    I
    Explorer
    IngemarAuthor
    Explorer
    August 11, 2023

    Is there anyone there from Zoom who can comment on behalf of the company?

    ZoomVA
    Community Manager
    ZoomVA
    Community Manager
    August 14, 2023

    Hi @Ingemar Zoom Generative AI features are default off. Customers decide whether to enable generative AI features, and separately whether to share customer content with Zoom for product improvement purposes.  An example of what it looks like for an account owner or admin to opt in and enable these features is provided in the blog, as well as an example of what a meeting attendee will see when they are turned on. 

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.