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Converting meeting recoding hangs at 0% Fedora 38 linux x86_64

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Converting meeting recording hangs at 0% Fedora 38 linux x86_64

Raw files exist, but conversion hangs with no error messages, no Zoom process is using the CPU much.

Zoom client prints _no_ error messages to stdout.

Rebooted and restarted via Zoom menus, with same result.

Does this even work with linux, what is the name of the conversion program so I can run it by hand from the shell?

I'm running X with the nvidia driver.

Thanks in advance for any assistance.

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grant_cppmsgAuthor

Explorer

ping

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grant_cppmsgAuthor

Explorer

ping

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grant_cppmsgAuthor

Explorer

ping

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grant_cppmsgAuthor

Explorer

any help? anyone?

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Newcomer

I have the same problem on Ubuntu 23.04 x86_64.

I tried double-clicking the 'double_click_to_convert' file from a file manager that was run with sudo, and conversion was still stuck at 0% - this suggests it's not a just a permissions thing.

I am embarrassed to admit I solved the problem by copy/pasting the files to a Windows computer, double-clicking them in File Explorer, and letting the Windows version of Zoom do its thing. I encountered no problems with conversion on Windows.

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grant_cppmsgAuthor

Explorer

What a great idea! I'll try it. 🙂

I do hope some conscientious developer at zoom notices this bug. 😉

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