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MichelleJ1
New Member
July 26, 2026
Question

Conversion Failes

  • July 26, 2026
  • 1 reply
  • 48 views

 The original double_click_to_convert_01.zoom file is intact and approximately 927.5 MB, but every conversion attempt produces unfinished .mp4.tmp and .m4a.tmp files.

    1 reply

    MGSR
    Community Manager
    MGSR
    Community Manager
    July 27, 2026

    Hello ​@MichelleJ1,
     

    This is to acknowledge receipt of your submitted ticket and to confirm that the reported issue has been resolved.

    Should you need further assistance, please feel free to reach out. 

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