Control bars missing when Advanced screen-sharing a "Second camera" | Community
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Newcomer
October 30, 2024
Question

Control bars missing when Advanced screen-sharing a "Second camera"

  • October 30, 2024
  • 2 replies
  • 3 views

I host meetings and deliver webinars regularly using Zoom, PowerPoint, and multiple monitors.

 

(1) The floating meeting control bar is no longer available when "Advanced" screen-sharing to a "Second camera."
(2) This also causes problems when enabling captions.

 

Everything works normally when screen-sharing another screen.

Step 1: screen-share another screen

Success: floating meeting control bar is visible and Zoom windows are minimized

 

But there is no floating meeting control bar when screen-sharing a "Second camera."

Step 1: screen-share Second camera

A new sort of meeting window appears with meeting controls at the bottom.

Step 2: minimize Zoom windows

Fail: only the mini-window is visible, with minimal controls

Step 3: click the ^ icon

Fail: only minimal controls are now visible

Step 4: press ALT to show/hide controls

Fail: no controls visible at all

 

This also causes problems when enabling captions

For my setup, I need the captions to be floating freely on my monitor. But when screen-sharing to Second camera, the captions are contained within the Zoom window. If I minimize the zoom window, then the captions do float freely - however, I no longer have access to meeting controls (only minimal controls are visible; see above problem).

Step 1: screen-share Second camera

Step 2: enable captions

Fail: captions are contained within the Zoom window

Step 3: Minimize all Zoom windows

Success: captions are now freely floating; but Fail: meeting controls are now entirely missing

 

Troubleshooting attempts:

I have tried changing potentially relevant settings with no success. E.g. enabling/disabling dual-monitors, side-by-side view, always show meeting controls. I tried this on two different Windows desktops. I have tried unplugging webcams and other devices. I have restarted my computer. I have checked for Zoom updates.

 

Windows 11

Version 6.2.6

2 replies

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
November 2, 2024

Screen sharing a second camera is designed to appear as a second tab to make switching from the meeting to the second camera. You might want to consider a different workflow.

Newcomer
November 5, 2024

You may be correct. But it didn't work that way previously.

Was this change intentional? Why? Do you have more information to share about this change?