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Newcomer
lbellino
Newcomer
December 21, 2022
Solved

Constant Zoom Updates

  • December 21, 2022
  • 4 replies
  • 29 views

Hello.

I shut down my computer every night after work and each day when I open up Zoom, I always get the update pop up below every time. Is Zoom making updates every day to the program that this is normal? This gets annoying when I'm trying to attend or set up a meeting and it takes up to 5 minutes before this update is completed. If this is not normal, how can I fix this? Thanks in advance.

 

 

    Best answer by IanDiMalta

    you might want to uninstall fully with cleanzoom.exe reboot and install the latest version , might be old reg files left behind?   

    4 replies

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    December 21, 2022

    Hello,

     

    Zoom does not update that often. Zoom is currently on version 5.13.0 so you are very behind.

     

    my guess is that you are not updating,  or if you are updating,  you are not updating successfully.

     

    Try updating to a current version and you should only need to update a few times a month.

    Here are the instruction on how to update:

    https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version 

     

    Regards,

    Frank

    L
    Newcomer
    lbellinoAuthor
    Newcomer
    December 21, 2022

    Frank,

    Thanks for the reply. I went to the link and followed the instructions and it says I am up to date per the image below. So why am I getting the other pop up that I sent earlier?

     

     

    I
    Newcomer
    IanDiMaltaAnswer
    Newcomer
    January 9, 2023

    you might want to uninstall fully with cleanzoom.exe reboot and install the latest version , might be old reg files left behind?   

      L
      Newcomer
      lbellinoAuthor
      Newcomer
      February 3, 2023

      Sorry for the late reply, but I did your suggestion today and seems to be working...for now. Thanks.

      W
      Newcomer
      welsewool
      Newcomer
      January 11, 2023

      Constant updates on Mac it's just unacceptable!
      Everytime participants are late for few minutes!

       



      All the instructions say about Update frequency in the Settings, but it's not there!!!


      That's rediculous and should be changed.

      All the team already switched to Teams because of that.

       

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