connectivity issues error 104114 | Community
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Newcomer
January 25, 2022
Question

connectivity issues error 104114

  • January 25, 2022
  • 1 reply
  • 2 views

i am shown a connecting screen for a long time every time I join my classes, then it shows unknown error occured

 

    1 reply

    igorn
    Employee
    Employee
    January 25, 2022

    Hello!

     

    This error typically implies that you are having a network connection issue. This is likely do to something on the machine blocking your ability to connect to Zoom. Please check the following:

     

    • If you are on a network with a firewall or a proxy, contact a network administrator to check your firewall and proxy settings: Network Firewall or Proxy Server Settings for Zoom

    • An antivirus software like AVG may be blocking your connection to Zoom. Disable the service and try again.

    • A local firewall on the machine maybe blocking your access to Zoom