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Newcomer
December 6, 2021
Question

Connection Problem

  • December 6, 2021
  • 1 reply
  • 3 views

Hi, i have a question that my student tried to join the meeting but he keeps being kicked out. This been happening for few months but now fully he is not able to join the meeting. he could join other meetings but when he tried to join my meeting its happen? where is the problem will be ? please help me. Thanks

    1 reply

    Community Manager
    December 10, 2021

    Hey @Zikr, have your student check out the troubleshooting steps when using WiFI 👉 support.zoom.us/hc/en-us/articles/201362463. Follow through with the suggestions and let me know if that helps! May need to open a ticket with Zoom technical support and take a deeper look at that connection status.