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Explorer
October 24, 2021
Solved

connection

Participants can"t enter the meeting using link in invitation. wondering if settings are wrong.

    Rupert
    RupertAnswer
    Community Champion | Customer
    October 24, 2021

    Could they try copying and pasting the link into their browser?

     

    Are they able to join the meeting if you give them the Meeting ID and passcode?

    4 replies

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 24, 2021

    Hi @bean 

     

    Do you Participants receive an specific error message?

    Translate
    beanAuthor
    Explorer
    October 24, 2021

    No Rupert. Link not showing in blue. Just can't click on it.

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    Rupert
    Community Champion | Customer
    RupertAnswer
    Community Champion | Customer
    October 24, 2021

    Could they try copying and pasting the link into their browser?

     

    Are they able to join the meeting if you give them the Meeting ID and passcode?

    Translate