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L
Explorer
lsmod
Explorer
February 24, 2022
Question

Concurrent meeting issue

  • February 24, 2022
  • 1 reply
  • 18 views

Hi!

 

I'm wondering if there are limit on meeting occurring at the same hour with zoom API...

 

- I have got multiple meeting having the same starting time (same API account for each creation)

- On the front-end side the host are different across meeting

 

Still host ran into trouble of concurrent meeting while joining.

After reading this https://support.zoom.us/hc/en-us/articles/206122046-Can-I-host-concurrent-meetings-
my understanding is that it a limitation of business account.

I really need to be able to launch many concurrent meeting with created with my API account.
Which zoom account type do I need ?

 

thx for the help

 

    1 reply

    Bort
    Employee
    Bort
    Employee
    February 24, 2022

    The concurrent meeting restriction applies to all accounts, just in different ways. Basic users and users on a Pro account are limited to just 1 meeting at a time, while licensed users on Business, Education, and Enterprise accounts can host up to 2 meetings at the same time. I'm not sure what category an API account fits into, but I would check with your Sales rep to find out more. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    L
    Explorer
    lsmodAuthor
    Explorer
    February 24, 2022

    Thank you for you reply.

    I have a business account and I'm using API with it.
    This hard limit of 2 concurrent meeting is a limiting our sells and starting to impact existing clients. Is there a work around ? Like having multiple JWT App linked to the same business account ?

    Right now we have one JWT App created with our business account (same email address) that we are using to create all our meeting for many clients. Host are different but my understanding is that it doesn't matter since its the underling account. We recently encounter concurrent meeting issue due to user acquisition leading to multiple meeting occurring at the same time.

    Bort
    Employee
    Bort
    Employee
    February 24, 2022

    The concurrent meeting restriction is per user, not overall on the account, but it does count meetings that were scheduled by a particular user but not joined by that host, as it is still their meeting running. 

     

    There are additional options for hosting more than 2 concurrent meetings, but you must contact your Sales Rep to find out more. 

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