Computer went down before I could save local recording | Community
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Newcomer
piagemmer
Newcomer
August 29, 2021
Question

Computer went down before I could save local recording

  • August 29, 2021
  • 2 replies
  • 15 views

Hello,

 

In the middle of the savingprocess my computer restartet and now I cannot find my redording of the meeting. Is it lost forever or can I find it somewhere...?

 

    2 replies

    CarlaA
    Community Champion | Employee
    CarlaA
    Community Champion | Employee
    September 8, 2021

    Hi @piagemmer! Welcome to the Zoom Community!
     

    You should be able to manually convert your local recording by following these steps: https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-failed-conversion-of-local-recordings#h_01ERD47DYDRYARBZ16SV1EEXX3

     

    If you found this helpful, please mark it as Accept as Solution. Thank you! 

      R
      Community Manager
      rn-zm
      Community Manager
      March 14, 2022

      Hey @piagemmer  just checking in on Carla's reply! Was this helpful? If so, I will go ahead and mark Carla's reply as the solution; otherwise, would be willing to help further troubleshoot if you're still running into any issues! 

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