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Newcomer
January 18, 2024
Solved

Cohosts

  • January 18, 2024
  • 3 replies
  • 6 views

Hi! I need to pay for our account. We currently have Pro. I have noticed that I can not add Cohosts to meetings. Is that because we have Pro and that only work in Business? Or, is it a function that need to be setup in the Settings.
Christina

Best answer by Ray_Harwood

Hi, @AH418

 

Note the two requirements did some to be eligible to be an Alt Host on your meeting 

  • Both users need to be Licensed and on the same account

Usually the issue is that you’re trying to make a user who either has their own account, or is on another organization’s account.  If you are both in the same account, neither of you can be Basic/Unlicensed/free account holders; you both must be Licensed (Zoom One Pro). 

3 replies

bstrelko
Community Champion | Customer
Community Champion | Customer
January 18, 2024

You should be able to enable co-hosts with your Pro plan, as outlined in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066640

 

Note that you will not be able to delegate co-hosts before the meeting, only during the meeting.

To add an alternative host prior to the meeting, please use the information provided in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067027

AH418Author
Newcomer
January 18, 2024

Thank you! What about alternative hosts? I can not seem to get that feature to work on the Pro account when scheduling a meeting?

bstrelko
Community Champion | Customer
Community Champion | Customer
January 18, 2024

Are you expanding the "Advanced Options" sub-menu when booking a meeting? Alternative host delegation will be found [only] here.

Bri
Community Manager
Community Manager
January 25, 2024

Hi @AH418 👋 

 

I have reviewed this post and went ahead and marked the responses by @Ray_Harwood and @bstrelko (thanks Champions 🏆) as accepted solutions.

 

Please let us know if you need any additional assistance 😊