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April 6, 2025
Question

Cloud Recordings on Expired Business Account

  • April 6, 2025
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We have a business account, it covers 10 accounts for our institution. It has recently expired and we are still in the process of renewing with the authorized vendor since we have to go through the procurement process since our institution is a state university in the Philippines. My question is, if we unbind one of the account from the admin account, and upgrade it to single user Pro temporarily, will we have access to the cloud recordings? as we badly need to have access to some of the recordings.