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Newcomer
January 15, 2022
Question

Cloud recordings

  • January 15, 2022
  • 1 reply
  • 1 view

Paid for a subscription and recorded a meeting last month. Subsequently I have cancelled my subscription and cannot access the cloud recording. If I reinstate my paid subscription, will I be able to access the cloud recording again? Thanks

 

    1 reply

    Dan_ZoomSE
    Employee
    Employee
    January 15, 2022

    Hello @minsi,

     

    Yes, if you purchase a license again you should be able to access your old recoding.

     

    If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

    Thanks!