Cloud Recording When Host Duties are Transferred? | Community
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KingsvilleLions
Newcomer
Newcomer
August 18, 2021
Question

Cloud Recording When Host Duties are Transferred?

  • August 18, 2021
  • 1 reply
  • 36 views

Why did my meeting not produce a recording? My recording option was set to cloud storage with automatic recording. I signed in and opened a meeting. After approx. 30 minutes, I transferred host duties to a participant, left the meeting, and signed out of the Zoom account. There's no recording of the meeting in cloud storage and none rendered locally when I left the meeting. The meeting would have produced a file greater than 1GB, which is the limit, but no notification was received either.

    1 reply

    Bort
    Employee
    Employee
    August 18, 2021

    Hi @KingsvilleLions 

    I'll send you a private message to get more info about your missing recording. 

    Explorer
    September 25, 2021

    Hi Bort, I have encountered a similar issue. Do you mind send me the same message?

    Bort
    Employee
    Employee
    September 27, 2021

    If it was a cloud recording, be sure to check the meeting host's account for the cloud recording. If you still cannot find the recording, send me a message.