Cloud recording still processing after 24 hours, tpo long | Community
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Newcomer
July 17, 2022
Question

Cloud recording still processing after 24 hours, tpo long

  • July 17, 2022
  • 3 replies
  • 1 view

Recorded on  yesterday.
The meeting ended but the cloud recording alway show still processing recording.
How long its to finish?

    3 replies

    Newcomer
    July 17, 2022

    Same thing happened to me last week. I had a 3 hour meeting, ended by 12:30 in the afternoon and the video was ready by 10:00am the next morning, almost a whole day processing. 

    KruAuthor
    Newcomer
    July 17, 2022

    It's finished automatically?

    Newcomer
    July 18, 2022

    Yes, I received the email with the notification that the video was done, as usual

    Explorer
    July 18, 2022

    It does happen sometimes.

    Zoom has indicated that processing times for Cloud Recordings can typically take 24-72 hours to process.

    You can try to reach out if your recording is still processing a week after the meeting/webinar.

     

    Regards,

    J wick

    Newcomer
    September 28, 2022

    They should warn us in advance that their service has severely degraded!!!! I have used zoom for years, since it was fairly new and I never waited more than 20 minutes for processing. What good does it do to warn us afterward? I am leading a 5 day program, and people who missed today need to see the video. This is costing me goodwill and a lot of lost business