Cloud recording still processing after 24 hours, tpo long | Community
Skip to main content
Explorer
July 17, 2022
Question

Cloud recording still processing after 24 hours, tpo long

  • July 17, 2022
  • 3 replies
  • 62 views

Recorded on  yesterday.
The meeting ended but the cloud recording alway show still processing recording.
How long its to finish?

    3 replies

    Newcomer
    July 17, 2022

    Same thing happened to me last week. I had a 3 hour meeting, ended by 12:30 in the afternoon and the video was ready by 10:00am the next morning, almost a whole day processing. 

    KruAuthor
    Explorer
    July 17, 2022

    It's finished automatically?

    Newcomer
    July 18, 2022

    Yes, I received the email with the notification that the video was done, as usual

    Contributor I
    July 18, 2022

    It does happen sometimes.

    Zoom has indicated that processing times for Cloud Recordings can typically take 24-72 hours to process.

    You can try to reach out if your recording is still processing a week after the meeting/webinar.

     

    Regards,

    J wick

    Newcomer
    September 28, 2022

    They should warn us in advance that their service has severely degraded!!!! I have used zoom for years, since it was fairly new and I never waited more than 20 minutes for processing. What good does it do to warn us afterward? I am leading a 5 day program, and people who missed today need to see the video. This is costing me goodwill and a lot of lost business