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Newcomer
lucksir
Newcomer
September 18, 2021
Question

Cloud recording issue

  • September 18, 2021
  • 1 reply
  • 5 views

Hello, I met one issue

  scenario ：using cloud recording , and use spotlight function for camera

  issue: when I shard presentation by PowerPoint sideshow from ZOOM, the camera will be showed as small windows, but after I checked the recording file (cloud recording), no this small windows in the recording file .

Checked the setting, seems all are right,

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    September 18, 2021

    Hi @lucksir 

     

    I would suggest checking your Cloud Recording settings at https://zoom.us/profile/setting?tab=recording

    Hope this helps.

     

    Rupert

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