Cloud recording is not available or searchable, not showing as "Processing" | Community
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New Member
June 26, 2026
Question

Cloud recording is not available or searchable, not showing as "Processing"

  • June 26, 2026
  • 2 replies
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I have automatic cloud recordings on, and I definitely heard the meeting say “This meeting is being recorded” automated line as well. This meeting began recording at 11:58am pst, and ended approximately at 1:02pm pst. I have not been able to locate the cloud recording, nor does it appear as “processing” in the zoom web portal under cloud recordings. Are any engineers able to diagnose/investigate to make sure the recording is processing, just taking time? 

    2 replies

    New Member
    June 26, 2026

    @YaBoiB I’ve seen your previous comments on being able to check on the backend to check the status of a zoom meeting recording, would you be able to help me look into this?

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    June 27, 2026

    hi ​@Emma Iwasaki ,

    If Zoom or the server is busy, cloud recordings may not be available immediately.
    your post is now two hours old, I would have expected it to be ready now?

    John