Cloud Recording Gone Missing | Community
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Newcomer
April 27, 2023
Question

Cloud Recording Gone Missing

  • April 27, 2023
  • 2 replies
  • 3 views

It said it was recording-now it's not showing up as recorded.

    2 replies

    Community Champion | Customer
    April 27, 2023

    Hello,

     

    Cloud recordings are in the cloud recording account of the person who scheduled the meeting regardless of who hosted the meeting. 

    Did you schedule the meeting? If not, ask the person who did.

     

    Regards

     

    If my reply helped, don't forget to click the accept as solution button!

    Newcomer
    April 28, 2023

    If you are still unable to locate the cloud recording: Verify that you were the host of the meeting or webinar, as cloud recordings are only available to the host of the session. If you were not the host, reach out to them and ask them to share the recording with you. The recording may not have been started by anyone.

     

    Regards,

    Will