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Newcomer
November 16, 2022
Solved

cloud recording and license

  • November 16, 2022
  • 1 reply
  • 1 view

I was in a meeting with my professor, and he let me host it so I can record the whole meeting, I hit the cloud recording button, but when the meeting is over I can't find the recording in my web portal, so where is it?

Best answer by Ray_Harwood

Hi, @EricZheng,

 

If your professor made you host or co-host and you started a Cloud recording, the recording is in his account. Cloud recordings are always stored in the account of the host who scheduled the meeting, regardless of ego I’d the designated host at the time the recording is initiated. Contact him for access. 

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
November 21, 2022

Hi, @EricZheng,

 

If your professor made you host or co-host and you started a Cloud recording, the recording is in his account. Cloud recordings are always stored in the account of the host who scheduled the meeting, regardless of ego I’d the designated host at the time the recording is initiated. Contact him for access. 

EricZhengAuthor
Newcomer
November 21, 2022

Thank you!