Skip to main content
Newcomer
adminWebnyay
Newcomer
January 21, 2022
Solved

Cloud Recording

I have pro plan. I am trying to make cloud recording work. I works in my original account well.


But when i start meeting by other users in my account there is no option to record to cloud

    rn-zmAnswer
    Community Manager
    April 6, 2022

    Hi @adminWebnyay, this might help -- only hosts and co-hosts can start a cloud recording. If you want a participant to start a recording, you can make them a co-host or use local recording. Recordings started by co-hosts will only appear in the host's list of recordings in the Zoom web portal. Therefore, the Host would need to be a licensed user. 

    View in thread

    2 replies

    Community Manager
    rn-zmAnswer
    Community Manager
    April 6, 2022

    Hi @adminWebnyay, this might help -- only hosts and co-hosts can start a cloud recording. If you want a participant to start a recording, you can make them a co-host or use local recording. Recordings started by co-hosts will only appear in the host's list of recordings in the Zoom web portal. Therefore, the Host would need to be a licensed user. 

    Translate
    Newcomer
    adminNorman1
    Newcomer
    October 26, 2022

    Can you clarify the above answer please, I have the same problem. I have a pro plan, the owner login ID can record to cloud. I have an account member who has a Basic License. I would like to use this member login as meeting Host to avoid use of the owner account (i.e. effectively an "Operator" account). It doesn't seem that I can enable cloud recording for the member to Host a meeting even though he is attached to the paid account. Can I only record to the cloud when using a paid login?

    Translate
    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.