Solved
Cloud Recording
I recorded a meeting 4 days ago, but until now, it still shown as "processing recording". I am a paid licensed user. Please help resolve the problem. Thanks.
CarlaAAnswer
Community Champion | Employee
December 30, 2021
Hi @DesmondChin
Usually, recordings take up to double the time of the meeting to process. If a meeting was an hour-long it will usually take two hours to process. In this case, since the recording is taking a bit longer I will reach out to support so they can investigate and push the recording through if needed. Please watch out for a follow-up email with information on your case. Thank you!