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derekmahlitz
Newcomer
Newcomer
September 7, 2021
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Closed Captioning question

  • September 7, 2021
  • 1 reply
  • 2 views

Is there a way for CC to be on for all hosted meetings?  I want the button available to participants automatically every time they join my PMI meeting, not having to ask it to be turned on.  Am I missing something?

    Best answer by Bort

    Hi @derekmahlitz 


    Closed captioning requires someone be assigned to provide the captions, so that could explain why its not always available to participants. Maybe you are referring to Live Transcription? If that's the case, you just have to remember to enable it in the meeting, as it will not automatically start. (Its an intensive process for our servers and thus its not automatically running in meetings that may not need it)

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    1 reply

    Bort
    Employee
    BortAnswer
    Employee
    September 7, 2021

    Hi @derekmahlitz 


    Closed captioning requires someone be assigned to provide the captions, so that could explain why its not always available to participants. Maybe you are referring to Live Transcription? If that's the case, you just have to remember to enable it in the meeting, as it will not automatically start. (Its an intensive process for our servers and thus its not automatically running in meetings that may not need it)

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.