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Karisit
Newcomer
October 7, 2021
Solved

Closed Captioning

  • October 7, 2021
  • 1 reply
  • 20 views

I am really struggling with setting up closed captioning for an upcoming Zoom meeting.  I want it to be automatic, not manually typed.  I have copied the token, but when I paste it in the chat, I get an error message.  

 

"

Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Thu Oct 07 18:19:08 UTC 2021
There was an unexpected error (type=Method Not Allowed, status=405)."
 
Any advice?
 
    Best answer by Rupert

    Hi @Karisit 

     

    The token is for use when you have an external service doing the captioning. You provide the token to them.

     

    If you want live transcription in Zoom, then this is a separate feature called Live Transcription.

    1 reply

    Rupert
    Community Champion | Customer
    RupertAnswer
    Community Champion | Customer
    October 8, 2021

    Hi @Karisit 

     

    The token is for use when you have an external service doing the captioning. You provide the token to them.

     

    If you want live transcription in Zoom, then this is a separate feature called Live Transcription.

      D
      Newcomer
      Dinesh4332
      Newcomer
      October 11, 2021

      Hi @Rupert ,

       

      As a Participant I wanted to use live caption for that what i need to d?

       

      can you please help me on that.

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