Closed Caption Transcripts - Saved when meeting not recorded? | Community
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Newcomer
September 20, 2024
Question

Closed Caption Transcripts - Saved when meeting not recorded?

  • September 20, 2024
  • 1 reply
  • 3 views

Hi everyone,

A client of mine would like to use the Closed Caption setting to save a copy of the meeting transcript. Due to the nature of their business, they will not be recording the meetings, they only want a transcript for reference. 

 

We need to know if Zoom retains a copy of transcripts that were created using the closed captioning function when meetings were NOT recorded. 

 

Does anyone know the answer to this?? 

 

Thanks in advance! 

1 reply

Newcomer
October 23, 2024

I have a similar situation with a client and want to know how to save closed captioning. Their policies allow for accessibility devices like closed captioning, but they do not allow for AI or recording. How can I save the closed captioning. It used to be a feature, but now I don't see how to do it.