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Wong28
Newcomer
January 17, 2022
Question

closed caption

  • January 17, 2022
  • 1 reply
  • 1 view

I've enabled the auto transcript a while ago, but idk why it got disabled itself, and I didn't realise that until I was looking for the transcript after the meeting ended. My cloud recording now do not have the auto transcript available, even though I've re-enabled the auto transcript in settings - is there any way that I could auto-generate/request the transcript after the recording is done?

    1 reply

    Dan_ZoomSE
    Employee
    Dan_ZoomSE
    Employee
    January 17, 2022

    Hello @Wong28 ,

     

    Zoom cannot go back and transcribe an old recording.  You need to make sure that transcription option is enabled in your settings before you start your meeting and record it.

     

    For old recordings, you can download them and google for other services that may be able to transcribe it for you.

     

    If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

    Thanks!

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