Skip to main content
Newcomer
August 30, 2021
Question

Closed app while recording was being converted

I finished my meeting, and I accidentally closed the program while the recording was being converted.  Is there a way for me to recover this?

    3 replies

    Bort
    Employee
    Employee
    August 30, 2021

    Hi @JDogAlive 

    Your recording is likely fine. You just need to restart the conversion process. 

    Translate
    Newcomer
    September 16, 2021

    I am trying to convert a meeting using the convert option in meetings. I get an error message saying that there is another meeting being converted and I should try later but the same thing happens. Is there a way to "clear" this or a work around so that I can get my most recent meeting converted? Thanks

    Translate
    Bort
    Employee
    Employee
    September 16, 2021

    Have you tried restarting your computer? That should stop all processes and allow you to start a new conversion. 

    Translate