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Y
Newcomer
yichiu
Newcomer
October 29, 2021
Question

Client log in options

  • October 29, 2021
  • 2 replies
  • 14 views

My school has a SSO domain and at some point, I clicked on the option to login SSO as default. Now whenever I try to log in Client, I no longer have the option to log in using my google account or such. The only available option on the Client login screen is SSO. Is there anyway I can change it back and have it give me all the available options: SSO, Google, FB ... etc?

Thanks,

yichiu

    2 replies

    R
    Employee
    RajanB
    Employee
    October 29, 2021

    Hi Yichiu

     

     If the Zoom client in your laptop has been installed/managed by your IT dept, they might have configured it to login via SSO only. Please reach out to the IT dept to confirm it.

    ChrisO
    Specialist
    ChrisO
    Specialist
    October 29, 2021

    A user can not select a default log-in type, but admins can force SSO as @RajanB stated. That being said, I am wondering if you actually meant that you checked the "Keep me signed in" box and just need to log out of the App. To log out you can click on your avatar in the top right and then scroll to the bottom of the menu that appears.

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