Chromebook authentication not working | Community
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Newcomer
February 19, 2025
Question

Chromebook authentication not working

  • February 19, 2025
  • 6 replies
  • 3 views

Since yesterday (Monday, 02/17) I haven’t been able to join my restricted meetings on my Chromebook with my registered email. I am able to join on my phone with the same email. I have heard that this is currently a problem with Chromebooks from others who join the meeting. I have tried everything on my Chromebook (deleting cookies, restarting, re-logging in, disabling extensions, trying from Firefox, downloading the Zoom app, etc). How can I join on my Chromebook? Has anyone been able to resolve this problem?

6 replies

Newcomer
February 19, 2025

@Amputnam I'm experiencing this as well! https://community.zoom.com/t5/Zoom-Meetings/Can-t-join-meetings-from-Zoom-on-Chromebook/td-p/223178 Really hoping someone at Zoom sees and fixes this soon.

MGSR
Community Manager
Community Manager
February 19, 2025

Hello there,

Welcome to the Zoom Community! We're glad to have you here.

Please try updating your web browser, as our web app requires the two most recent browser versions for optimal performance.

If you need further assistance, please follow this thread

Newcomer
February 19, 2025

@MGSR : I'm using the latest version of Chrome on my Chromebook/box, and I'm still experiencing this issue. (I clicked Settings > About > Check for Updates just to be triple sure.)

Newcomer
February 19, 2025

@MGSR I wish it were that simple, Mark. I'm running the latest version of Chrome on my Chromebook/box, and I'm still experiencing this issue.

AmputnamAuthor
Newcomer
February 21, 2025

The problem has randomly resolved itself for tonight. They must have fixed the problem, because last night I tried everything to resolve it and nothing would work. I hope this is fixed for everyone else as well!

if the problem occurs again I will update. 
Thank you!

AmputnamAuthor
Newcomer
February 21, 2025

The problem randomly resolved itself for tonight! They must have fixed it because last night I tried everything and nothing would work. I hope it is fixed for everyone else too!
If the problem reoccurs, I will give an update.

Thank you!

my apologies if I replied twice, I do not see my reply here so I am typing it again lol