Checking for and Downloading latest version

So I discovered something that could help some of you. I was checking for updates on my profile through the website which gives me only the option to sign out. When I opened just the App on my desktop, I discovered that is where the Check for Updates is under the profile. 

Still didn't help me much as somewhere the automatic update has been turned off and I can't find it to turn it back on as the Admin, but maybe it will help some of the rest of you.

Hope this helps everyone.

For the IT Admin (owner), this article shows how to turn on Automatic Updates for your team: https://support.zoom.us/hc/en-us/articles/4407927084429-Enabling-Automatically-Update-App 

Uninstalling and reinstalling will update to the newest version - here's how to download: https://support.zoom.us/hc/en-us/articles/4415294177549-Downloading-the-Zoom-desktop-client-and-mobile-app 

I was having issues uninstalling but Carlos via Chat Support was able to figure out the issue and sent me a CleanZoom to do the uninstall. Everything seems to be working properly now. I did also have to reinstall the Outlook plug-in for setting up meetings in my calendar.

I think they mean in the ZOOM app. You're correct it doesn't show on a browser.

Hi everyone, 

There have been so many responses and questions, it would be hard to address them all individually, so I'll try my best to do this in one larger response. 

• Checking for updates must be done on the desktop Zoom app, as shown in @RN52_2 's response. This cannot be accessed in the Zoom web page or Zoom community page, only the desktop app. 
  • If you are looking on this page, you are on the Zoom website: 
    
  • If you are looking on this page, you are on the Zoom Community website: 
    
  • Either of these are not where to check for updates. Check the next item to see how to find and open the desktop client.
• To check for updates,  open your list of applications on your computer (Start menu for Windows, Applications folder for macOS), and find the Zoom.us app there. Once the app is open and you've signed-in, look for the Check for Updates option, as shown below: 
  

  • If you do not see this option, it is either because:

    • your IT team has disabled this from their end (very likely)

    • you somehow installed the admin installer (less likely), which has that option disabled by default. 

  • If you don't have an IT team and this should appear for you, I'd suggest uninstalling the Zoom app from your computer, give the computer a quick restart, and then download and install the latest version from https://zoom.us/download
  • If are having issues with uninstalling on Windows, use this clean uninstaller, which removes more than a standard uninstall: https://assets.zoom.us/docs/msi-templates/CleanZoom.zip

Hope that helps, but if you are still having issues, let me know or reach out to Zoom Support. 

same problem. on my computer, i click my photo, no HELP shows up. get with it Zoom. What's the solution to finding what version I have EASILY!!!!!!!!!!! COMMUNITY, PLEASE HELP. ZOOM INSTRUCTIONS ARE USELESS.

Hi I am not even sure what is what.  I am a tutor on line   I want to know  why my students can't hear my video shares.  Plus  how can I update my zoom  on chromebook.?  I want to see if it is on my end.  I don't even know if my chromebook is updated.  HELP   N3

You have to do this on the Zoom app, not on the browser.

Updating the version needs to be done in the app on your desktop, not on the browser.

Click on your profile picture in the app and updates should be available.

I get messages to upgrade to latest version of Zoom when I join a session, but then it won't let me upgrade.  So, I miss some of the screen sharing.