Checked It All - Still No Avatar, Video Filters or Studio Effects

I have the latest Zoom version, cleared cache in Zoom apps and browser, made sure avatar functions are enabled, restarted, uninstalled/reinstalled Zoom, terminated and re-established my account. AND STILL when I sign into my volunteer group's website and click to open Zoom in a browser, all the options are available (Avatar, Video Filters or Studio Effects) until I sign in with my personal account information (which Zoom requires that I do when I click Avatar option in Video menu) and then all the options (Avatar, Video Filters or Studio Effects) disappear. I am located in the US Central time zone. Please help!