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M
Newcomer
Mili84
Newcomer
December 29, 2022
Question

Chat not visible when sharing screen

  • December 29, 2022
  • 2 replies
  • 9 views

Hello!

 

I'm having issues since downloading the latest version of Zoom. I'm suddenly not able to see the chat and write on it when I'm screen-sharing unless I minimize the screen I'm sharing. 

 

Does anyone know how to solve this? I've tried to delete Zoom and re-download the app, no success.

 

Any help is appreciated!

 

M

      2 replies

      M
      Newcomer
      Mili84Author
      Newcomer
      December 30, 2022
      This post has been deleted.

      Dear Rachel,

       

      Thanks for your reply! Unfortunately, this does not solve the issue. The chat has always been enabled. The problem is that it is hiding behind the shared file or window (when sharing screen) so I cannot access it unless I minimize whatever it is I'm sharing at the same time (and keep it minimized). 😕😕

       

        B
        Newcomer
        Beamedu
        Newcomer
        January 5, 2023

        I am also having this issue. I see other Zoom windows like the video gallery and apps, but not the chat. It’s seriously affecting the classroom flow 😞

        M
        Newcomer
        Mili84Author
        Newcomer
        January 5, 2023

        Hi! In my case, the issue seems to have resolved itself. "New Year, New Me" said Zoom. 

         

        I made a ticket/complaint over at Zoom so maybe that had something to do with it?

         

        B
        Newcomer
        Beamedu
        Newcomer
        January 10, 2023

        Thanks for sharing, I will make sure my app is updated and try again. 🙂

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