Solved
chat disappears after breakout session
Hi,
the whole chat history dissapears always after breakout sessions.
Does anybody now that problem and maybe can provide a solution?
Thanks in advance,
Alexander
Hello,
This is a known issue and I have been told will be fixed later this month.
The reason this is happening s because you are using the new chat experience.
To fix it go to your settings and turn off the new chat experience.
https://support.zoom.us/hc/en-us/articles/11402068443021-Using-the-new-meeting-chat-experience
“Note: There is currently a known issue when using the new meeting chat experience, which causes chat messages to be lost when moving into breakout rooms. While Zoom develops a solution, we recommend those needing to utilize in-meeting chat and breakout rooms to disable the new meeting chat experience.
Regards
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