Explorer

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changing from web verson to PC client

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I cannot get Zoom to access v 5.13 (the latest) version, which is on my PC. It still asks me to sign into the meeting and use the web client,

sachinzoomAnswer

Community Champion | Employee

Hello,

Can you try uninstalling and then reinstalling zoom ?

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

sachinzoomAnswer

Community Champion | Employee

Hello,

Can you try uninstalling and then reinstalling zoom ?

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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Explorer

Reinstalling works. YOU could add to the description of the process that Microsoft will try to find a new verson, which yyou must cancel before you can install zoom from the log in screen.

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