changing from web verson to PC client | Community

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changing from web verson to PC client

Forum|Forum|3 years ago
February 7, 2023
1 reply
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I cannot get Zoom to access v 5.13 (the latest) version, which is on my PC. It still asks me to sign into the meeting and use the web client,

Best answer by sachinzoom

Hello,

Can you try uninstalling and then reinstalling zoom ?

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

sachinzoomAnswer

Community Champion | Employee

Hello,

Can you try uninstalling and then reinstalling zoom ?

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

Newcomer

Reinstalling works. YOU could add to the description of the process that Microsoft will try to find a new verson, which yyou must cancel before you can install zoom from the log in screen.