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Newcomer
January 26, 2026
Question

Changing Background

  • January 26, 2026
  • 1 reply
  • 62 views

Hi! I'm a student and I recently bought a pretty budget-friendly tablet, Redmi Pad 2, and it has Helio G100 processor, and it doesn't have an option to change background. Does my device's processor or system cannot/ does not support changing my virtual background during meetings? TYIA!

1 reply

Community Champion | Employee
January 29, 2026

Hi Fjdan1, 

 

Thanks for reaching out. 

 

It’s not actually your processor — it’s the Zoom mobile app + Android support limits, especially on budget tablets.

 

Why you don’t see Virtual Background on your Redmi Pad 2

1. Zoom on Android has stricter requirements

On Android phones/tablets, Zoom only shows Virtual Background if the device meets very specific hardware + OS + camera requirements.

Even if the processor is decent (and the Helio G100 is fine for everyday use), Zoom may still hide the option entirely if:

  • The GPU / image signal processor isn’t on Zoom’s supported list

  • The camera doesn’t meet required specs

 

2. Budget tablets are commonly excluded

Budget-friendly Android tablets often:

  • Don’t support the required real-time background segmentation

  • Lack hardware acceleration Zoom relies on

  • Use camera drivers that Zoom doesn’t optimize for

This is very common, even on brand-new devices.

 

3. It’s not a settings issue

Since:

  • You’re using Meetings

  • You’re on Android

  • The option is completely missing (not greyed out)

This means:

  • There’s nothing you can toggle to enable it
  • Reinstalling the app won’t fix it
  • Your account permissions don’t matter

 

Can you fix or work around it?

What might help (low chance, but worth checking)

  • Update to the latest Zoom Android app

  • Update MIUI / HyperOS to the latest version

  • Restart the device

If the option doesn’t appear after that, it’s a hard limitation.

  • The device fails Zoom’s internal compatibility check

When this happens, the Virtual Background option simply doesn’t appear — exactly what you’re seeing.