Changing Background

Hi Fjdan1, 

Thanks for reaching out. 

It’s not actually your processor — it’s the Zoom mobile app + Android support limits, especially on budget tablets.

Why you don’t see Virtual Background on your Redmi Pad 2

1. Zoom on Android has stricter requirements

On Android phones/tablets, Zoom only shows Virtual Background if the device meets very specific hardware + OS + camera requirements.

Even if the processor is decent (and the Helio G100 is fine for everyday use), Zoom may still hide the option entirely if:

• The GPU / image signal processor isn’t on Zoom’s supported list

• The camera doesn’t meet required specs

2. Budget tablets are commonly excluded

Budget-friendly Android tablets often:

• Don’t support the required real-time background segmentation

• Lack hardware acceleration Zoom relies on

• Use camera drivers that Zoom doesn’t optimize for

This is very common, even on brand-new devices.

3. It’s not a settings issue

Since:

• You’re using Meetings

• You’re on Android

• The option is completely missing (not greyed out)

This means:

• There’s nothing you can toggle to enable it
• Reinstalling the app won’t fix it
• Your account permissions don’t matter

Can you fix or work around it?

What might help (low chance, but worth checking)

• Update to the latest Zoom Android app

• Update MIUI / HyperOS to the latest version

• Restart the device

If the option doesn’t appear after that, it’s a hard limitation.

• The device fails Zoom’s internal compatibility check

When this happens, the Virtual Background option simply doesn’t appear — exactly what you’re seeing.