Captioning Zoom Sessions

Forum|Forum|3 years ago
September 21, 2022
1 reply
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Online resources instructing me how to enable captioning Zoom sessions point to:

https://support.zoom.us/hc/en-us/articles/4409683389709-Enabling-manual-captions

but its Step #3 says to click a "Meeting" tab with a "In Meeting (Advanced)" option. I have searched and found no such tab and option.

Has Zoom possibly upgraded without the instruction being updated?

Best answer by ccameron

That seems to have done the trick. Thank you.

It does give me several options, and I'm not sure which is the one to select so that a deaf attendee will be able to turn on captions. Is the button that I moved to the right below the correct selection?

Cheers,
Peter

Yep! You're all set to allow users to enable captions if they need them 👍

Please select "accept as a solution" in the above post to help future community posters find the right answer.

ccameron

Community Champion | Employee

@pshikli,

When you go to "Account Settings", I'd recommend just using the search bar at the top. You can search the word "captions" and follow the rest of the article from there.

Photo attached.

If you are still having trouble, please share a screenshot of what you're seeing/where it is you're looking.

If this answers your question, please accept as solution.